Call & Mail Handling


Our flexible packages are created for you to choose the right level of support:

Number rental only

  • Ecall 20 – 20 calls a month
  • Ecall 40 – 40 calls a month
  • Ecall 60 – 60 calls a month
  • Ecall 80 – 80 calls a month
  • Ecall 100 – 100 calls a month

Call handling services

Never miss a phone call with our inbound Business Call Handling service. We help you manage your communications, so you can focus on what you do best: running your business.

Our virtual call handling service is perfect if you are a growing business and prefer to keep your overheads low. You will get a dedicated local or national landline number establishing your business’ presence. Our fully trained professional staff will act as your virtual receptionist:

  • Answer the call in your company name
  • Screen it by taking the caller’s information
  • Provide you with any dedicated UK incoming line
  • Follow your instructions and take a message and forward it to you via email or forward the call to you

📞 Call us on 01462 429700 to find out more or fill in the form below.

Other Call Handling Services

Business Landline Number

Give your business an established local or national presence with a business landline number. Based in the country and want a London presence? Working from home and want to create an established business image? Renting a business phone line is a great way to start. Perfect if you have a small business that’s growing, but not yet ready to move into an office.

Getting a virtual phone number for your business couldn’t be easier. Get an inbound phone line with the calls diverted to your personal number. No set up fees or lengthy contracts.

Holiday Cover

Our holiday cover call answering service will keep your business running smoothly, so you can take some time off with complete peace of mind. Your calls will be diverted to a live receptionist, fully briefed according to your instructions, who will answer calls in your company name, take messages, and forward them to you via email as often as you prefer.

Our holiday cover service is particularly popular with owner-managed businesses as it’s fast and easy to set up, flexible, and cost-effective – you can have it for as long or as little as you prefer.

Our Full Mailbox Package includes all essential mail handling services.

Full Mailbox is a convenient package combining mail handling with a registered and business address in Hitchin. Now you can receive HMRC, Companies House, business correspondence, and parcels all in one place. Located at Eastway Enterprise Centre in the town centre, this virtual address will strike the right tone on your stationery and website. If you need to meet a client or a space to work, benefit from clients’ rates on booking a meeting room, a hot desk, or an office.

What’s included:
  • Registered address
  • Business/Trading Address
  • Receiving and holding mails and parcels
  • Notify client when post has arrived
  • Receiving and holding mails and parcels
  • Accepting signed for and recorded deliveries
📞 Call us on 01462 429700 to find out more or fill in the form below.

Optional extras:

  • Forwarding mail to your address – UK or overseas
  • Scan-to-email
  • Meeting room booking
  • Print, copy, and scan
  • Virtual PA
  • Shredding
  • Hot desking

Other Mail Handling Services

Registered Address

Our Registered Company Address service is a perfect cost-effective solution if you want to trade in the UK as a limited liability partnership or company, but are not yet ready to have an office. We help growing businesses by offering all the office services without having to have one. Eastway Enterprise Centre has meeting rooms, hot desks, and office space available for rent, which you can access at a clients’ rate. You can use our address as a business and registered address as well by upgrading to the Full Mailbox service when time is right.

What’s included:
  • Registered company address at Eastway Enterprise Centre in Central Hitchin
  • Receiving and holding mail (HMRC and Companies House post only)

Business Address

Make a great professional impression with our Business Address service. Located in Hitchin town centre, it can be used as a trading and postal address on your stationery, correspondence, and website. We will take care of receiving all your mail and packages during business hours, notifying you by email when they are ready for collection. Eastway Enterprise Centre has a reception area, serviced offices, hot desks, and meeting rooms. Use our cost-effective and flexible solutions if you want to have a meeting, rent a desk or an office, or need a Virtual PA service to help you during busy times or when you’re away.

What’s included:
  • Business/Trading Address
  • Notify client when post arrived
  • Receiving and holding mails and parcels
  • Accepting signed for and recorded deliveries
Office space for hire in Hitchin

CONTACT US NOW ON 01462 429700